help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-18-2019 21:02

‎05-18-2019 21:02

I am not getting and notifications for calls or text messages and no vibration 

Best Answer
Labels:
3 REPLIES 3

‎05-19-2019 06:29

‎05-19-2019 06:29

Check that you don't have 'Notifications' turned off.  Hold in left button a few seconds.  Look for 'Notifications' under 'Screen Wake'. Tapping that toggles notifications on or off.  If you have a credit card entered, you might have to scroll right or left to get to that screen.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎05-19-2019 07:21

‎05-19-2019 07:21

Also be sure you have enabled notifications in the Fitbit app. You have to set a default app for calls, texts, and calendars. From the app, you can also set other app notifications if your device supports it.

Best Answer
0 Votes

‎05-19-2019 13:06

‎05-19-2019 13:06

@Carolyn61 have you tried the suggestions? are you up and running now?

Elena | Pennsylvania

Best Answer
0 Votes