No sleep data on Versa 3

[Philterbox]

No sleep data on Versa 3 for a week. 

Have unpaired and repaired. 

Exercise data syncing, not sleep

[EstuardoFitbit]

Hey there @Philterbox, it is nice to see a new face around the community. 

Thanks for sharing your inconvenience with us. I'm happy to help.

To start, I recommend ensuring your Fitbit app is up-to-date. An outdated version can cause compatibility issues.

Next, try restarting your Versa 3 and setting up your device again. Make sure to complete any pending updates for your watch.

[Philterbox · Accepted solution]

Thank you for your help. 

I tried those suggestions, but no luck. 

I did a factory reset of the watch, and it is now working  - thank you very much

[EstuardoFitbit]

Wow you are amazing @Philterbox!

I'm glad you were able to figure this out on your own. 

If you ever run into any other issues, please don't hesitate to reach out. We're always here to help!