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No vibrate when receiving notifications

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‎02-15-2020 06:56

‎02-15-2020 06:56

Does anyone else have trouble with your versa 2 not vibrating when you receive any kind of notification? The notifications come up on my watch but I don’t know they are there as it’s stopped vibrating. I’ve reset it and tried everything I possibly can to amend it but come to a loss every time. 

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‎02-16-2020 11:48

‎02-16-2020 11:48

Welcome to the Fitbit Community, @Natjc89.

 

I appreciate your participation in the Forums and sharing that your Versa 2 is not vibrating when you receive notifications. Thank you for your efforts to resolve this. I recommend checking if you're not in "Do Not Disturb" or "Sleep" mode. For more information, please see here. 

 

You can also test your device’s vibration motor by following the instructions from this help article: Why didn't my Fitbit device alert me?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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