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Not enough data in excersice

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‎03-23-2019 18:20

‎03-23-2019 18:20

My Fitbit versa seems to sync ok. But after an excersice when I sync my infomation it usually tells me my heart rate throughout my workout. But it has been saying not enough data. It gives me my calories burned and steps but is not showing the rest of the data. I check my watch frequently throughout my workouts and it always shows the data on the screen. But once it’s done it’s not showing all details in my app

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‎03-23-2019 20:11

‎03-23-2019 20:11

Hi @Danineelizabeth  Try restarting your Versa several times and uninstall the Fitbit app from your phone and reinstall it and see ifbthay improves things. Please come back here if you continue to have problems.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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