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‎08-01-2019 15:24 - last edited on ‎08-05-2019 17:41 by

‎08-01-2019 15:24 - last edited on ‎08-05-2019 17:41 by

I have and iPhone XS max and it’s compatible with versa. I did everything I could do to try and fix. I called Fitbit  customers service and they advised there is an issue with versa compatibility with the latest  software iOS 12.4. They advised they are trying to fix with a  Fitbit update soon

 

 

Moderator edit: subject for clarity

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‎08-05-2019 17:40

‎08-05-2019 17:40

Welcome to the Fitbit Community @SunsetRunner. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with receiving text notifications on your Fitbit Versa with your iPhone XS max. Thank you for your efforts to resolve the issue and for taking the time to get in touch with our Support Team. Our team is aware of this and we're actively working in order to have a solution released soon. I appreciate your patience and look forward to getting you back on track.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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