help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving notifications on Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-20-2020 01:40 - last edited on ‎06-20-2020 22:54 by Fitbit Moderator

‎06-20-2020 01:40 - last edited on ‎06-20-2020 22:54 by Fitbit Moderator

I was bought my Versa 2 watch for Christmas. Since January I've not been able to get notifications coming through unless I uninstall and set up again then it only lasts a day ir hour or so. I did put a post on here back and everyone was saying its an update issue but still having the issues where I've given up trying to get notifications. My husband paid £200 for a watch that isn't working to how it should be. I've tried all the options but nothing . This is the first time I've had a fitbit but to be honest I'm not impressed. What is the issue and how can it be resolved. The whole reason I wanted it was to mainly get notifications. Please resolve this issue. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-20-2020 22:54

‎06-20-2020 22:54

Hi @LJM.1969, welcome to the Community Forums!

 

I appreciate the details that were shared in your post and for trying some troubleshooting steps before to posting over here. I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps. Also, please make sure power management is disabled for the Firbit app.

 

Let me know if the issue persists and if you have any additional questions.

Best Answer
0 Votes