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Not receiving notifications on Versa 2

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‎07-06-2020 06:31 - last edited on ‎07-06-2020 20:44 by Fitbit Moderator

‎07-06-2020 06:31 - last edited on ‎07-06-2020 20:44 by Fitbit Moderator

Notification service was all working till yesterday but now it keeps me asking restart the phone to re-enable tracker which I have done 10 times by now but no luck! 

How do I get notifications service back? 

 

Moderator Edit: Clarified subject

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‎07-06-2020 20:43

‎07-06-2020 20:43

Hi @Naranmagar, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? Are you not receiving text and phone call notifications or just one of them? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Let me know if further assistance is needed and if you have any additional questions.

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