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‎06-19-2020 04:29 - last edited on ‎06-19-2020 17:56 by Fitbit Moderator

‎06-19-2020 04:29 - last edited on ‎06-19-2020 17:56 by Fitbit Moderator

Since updating my phone to the s20 my fitbit doesnt get my messenger of my snapchat notifications does anyone know how to fix this they arnt an option when i click on notifications in my fit bit app

 

Moderator Edit: Clarified subject

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‎06-19-2020 17:55

‎06-19-2020 17:55

Hi @Jessicaw1988, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps. Also, let's make sure that power management is disabled for the Fitbit app.

 

Let me know if you have any additional questions.

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