Not receiving text messages

[Samjam94]

I am all of a sudden, not receiving texts to my Versa. I am receiving all other notifications, just not texts. I see others are having the same issue. 

[SunsetRunner]

Is the device you are trying to sync to a supported device?

You can find a list of compatible devices here and here.

[Samjam94]

Yes, it has only started not receiving texts in the last day. 

Sent from Yahoo Mail on Android

[scottytunes]

Both my wife and I also just had our texts stop showing up over the last day or two. They worked fine before. I confirmed notifications are on both in the app and on the versa.

[scottytunes]

We just reset the watches and it worked.  Hold the left button and bottom right button.

[hoppzor]

it's never going to work correctly. I have tried everything and fitbit support says they are working on it, but don't have a date for when it will work again. return it if you still the chance! mine is outside the return period so I am screwed, don't end up like me! 

[Samjam94]

Thank you, I'll.do that! 

Sent from Yahoo Mail on Android

[SunsetRunner]

Me too. Been a few days now. I have tried removing the device and setting back up over and over again. I’m annoyed 😐

[Eyoung34]

I also started not receiving my texts just today

[Samjam94]

Thank you, looks like what I'm going to have to do. 

Sent from Yahoo Mail on Android

[Bwsfam]

I am having the same issue...I have been working on it since last night...I have restarted, factory reset, uninstalled and reinstalled, paired and paired, been through all settings and nothing...I get no help from fitbit...

[Samjam94]

I have done the exact same things.....no change. Ugh....

Sent from Yahoo Mail on Android