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Not receiving text notifications on Versa 2

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‎10-17-2020 18:52 - last edited on ‎10-18-2020 18:38 by Fitbit Moderator

‎10-17-2020 18:52 - last edited on ‎10-18-2020 18:38 by Fitbit Moderator

I have a new Versa 2 and iPhone 8. I can get phone call notifications on my Versa but no other notifications. I have already checked the notification settings and they are on in my Fitbit app etc. I have checked the Bluetooth settings. Help!! 

 

Moderator Edit: Clarified subject

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‎10-18-2020 18:38

‎10-18-2020 18:38

Hi @Lisacmrl, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for checking the notification settings of your phone before posting over here. I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps. Also, please make sure that power management is disabled for the Fitbit app.

 

I'll be here if further assistance is needed.

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