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Not receiving text notifications on Versa Lite

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‎08-10-2020 13:49 - last edited on ‎08-12-2020 20:02 by Fitbit Moderator

‎08-10-2020 13:49 - last edited on ‎08-12-2020 20:02 by Fitbit Moderator

I got a new iphone 11 pro max IOS 13.6, it gives me notifications when I get a phone call, snapchat and active call but won't show when I get a text.  The toggle is activated for texts 

 

Moderator Edit: Clarified subject

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‎08-12-2020 20:02

‎08-12-2020 20:02

Hi @alz1, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. To fix this,  I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive text notifications on your Fitbit are correctly configured and also to try some troubleshooting steps. 

 

I'll be here if further assistance is needed.

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