Not syncing and lost charge

[taradarkcat1975]

Hi I’ve been in touch with Fitbit my versa isn’t syncing anymore and I’m charging it daily. I’ve tried all steps Fitbit told me still not working any ideas.? 

[Lezourez]

Hi, how old is your Versa? Are you charging from a charger or your PC? Have you done a Factory Reset?

[taradarkcat1975]

Hi ya it’s just over a year and a half old, I’ve charged from charger I’ve got two of them and it’s not syncing and holding it’s charge.

From Tara Bolton.

[Lezourez]

I'm sorry to say but it sounds as if your battery is almost dead have you tried a Factory Reset? It can be found on the watch under settings and then scroll down to about and the down to factory reset. I don't know whether it will make a difference but its worth a shot. Other than that get it repaired or replaced. Sorry that I can't be more positive or any more help.