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Not syncing

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‎09-10-2019 07:59

‎09-10-2019 07:59

I have the original verse lite. The last 3 days it won’t show on my Fitbit app.

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‎09-10-2019 11:30 - last edited on ‎09-12-2019 07:59 by Fitbit Moderator

In response to JohnnyRow

‎09-10-2019 11:30 - last edited on ‎09-12-2019 07:59 by Fitbit Moderator

No nothing shows in data . Says it can’t find device

 

It doesn’t show any info. And says it can’t find device....on my wrist. For 3 days.

 

Thank you! I think my iPhone update threw it out of sync. I took it off and reset it and now I’m fine.

God is good all the time and all the time God is good.

 

 

Moderator edit: merged reply

View best answer in original post

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‎09-10-2019 10:22

‎09-10-2019 10:22

I'm not sure what you mean by "it won't show on my Fitbit app".  Do you mean the app doesn't show the Versa Lit at all or any of its data?

 

Or, as the thread title says, do you mean it won't sync?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-10-2019 11:30 - last edited on ‎09-12-2019 07:59 by Fitbit Moderator

In response to JohnnyRow

‎09-10-2019 11:30 - last edited on ‎09-12-2019 07:59 by Fitbit Moderator

No nothing shows in data . Says it can’t find device

 

It doesn’t show any info. And says it can’t find device....on my wrist. For 3 days.

 

Thank you! I think my iPhone update threw it out of sync. I took it off and reset it and now I’m fine.

God is good all the time and all the time God is good.

 

 

Moderator edit: merged reply

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‎09-12-2019 07:59

In response to JohnnyRow

‎09-12-2019 07:59

@SunsetRunner welcome to our Fitbit Community! By the way, I'm sorry for the late response. However, I'm so glad to hear that you managed to get the syncing issue resolved. Thank you for posting the update here.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Thank you for your help @JohnnyRow.

 

I'll be around if any question arises! 😀

JuanJo | Community Moderator

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