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Not tracking my steps

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‎02-24-2020 06:41 - last edited on ‎08-15-2025 12:25 by Fitbit Moderator

‎02-24-2020 06:41 - last edited on ‎08-15-2025 12:25 by Fitbit Moderator

I just bought my Versa 2. Today was the first full day wearing it. I went grocory shopping with it. When pushing a shopping cart it only recorded half of my steps. Why? I have another pedometer that recorded 1500 more steps and it wasnt on me the  whole time.

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‎02-24-2020 08:10

In response to SunsetRunner

‎02-24-2020 08:10

Restarting the versa watch 3 times did not eliminate the clock faces for me.

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‎02-24-2020 07:34

‎02-24-2020 07:34

Hi @WilliamHamilton , did you already tried to restart your Versa 2 severel times in a row? If not, give it a try and the CF's should be gone on your watch, Erik

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‎02-24-2020 08:10

In response to SunsetRunner

‎02-24-2020 08:10

Restarting the versa watch 3 times did not eliminate the clock faces for me.

Best Answer
0 Votes