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Not updating graphs

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‎10-07-2021 08:59

‎10-07-2021 08:59

Will not show more than 7 days in graphs despite activity going back months on a daily basis any clues 

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4 REPLIES 4

‎10-07-2021 11:09

‎10-07-2021 11:09

Same here! On my exercise tab it only shows this weeks check marks and not the ones from the past month even though I have exercised everyday!

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‎10-07-2021 11:58

In response to Letucker

‎10-07-2021 11:58

They are aware of the issue but that probably means my complaint. If you
refresh the daily reports by scrolling back through a month it then
refreshes the 30 day graph. next time you go back in it will have defaulted
back to 7
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‎10-07-2021 12:00

In response to Letucker

‎10-07-2021 12:00

If you refresh by scrolling back through daily details for a month it resets the graphs for 30 days. Next time you go in it defaults to 7 days again. Will be sending screen shots and I suggest you do the same for the 30 day graphs also. 

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‎10-11-2021 04:40

In response to Letucker

‎10-11-2021 04:40

Agreed. They merely ask vacuous questions like were you using fitbit to monitor your exercise. Like how do they get distance etc without it

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