Notification issue in Versa 2

[Jordan-H]

Hi,

I have an iPhone XS and Versa 2. When connected to the versa, notifications come to my wrist but do not sound on my iPhone, it displays but doesn’t sound. Is there a way to make my iPhone sound and have the notification on the versa simultaneously.

thanks

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Jordan-H, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

I'd like to follow up and help you with your Versa 2 since it doesn't sound when you receive a notifications. Your Fitbit device only vibrates when you receive a notification since it doesn't have a speaker in order to sound.

Please check out this help article which explains how the notifications feature works on your Fitbit devices.

You can also submit a request in our Feature Suggestions board and people can vote for it. The more votes your request gets, the more chances it will have to be reviewed by our team.

Let me know how if any question arises.