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Notification problems on Versa

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‎09-25-2019 07:23 - last edited on ‎09-26-2019 04:59 by Fitbit Moderator

‎09-25-2019 07:23 - last edited on ‎09-26-2019 04:59 by Fitbit Moderator

Hello,

Ever since I got the new update for my Versa, some of my notifications are not showing up, such as Snapchat, Text Messages, and other apps. I've never had problems before the update, so I was wondering how to possibly fix that?

 

Thanks!

 

 

Moderator edit: format

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‎09-26-2019 04:57

‎09-26-2019 04:57

@Jf6298 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving notifications.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After trying those steps, monitor the notifications and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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