12-24-2020
09:51
- last edited on
12-25-2020
09:53
by
DavideFitbit
12-24-2020
09:51
- last edited on
12-25-2020
09:53
by
DavideFitbit
I have been going through all the possible ways to get notifications on my fitbit Versa and i am really disappointed with this. Tried factory reset, Restarting the device and the phone several times but no luck. Can anyone please help here.
Phone is Asus Rog 2
Fitbit Versa
Fitbit app is on the latest version. Thanks
Moderator edit: subject updated for clarity
12-25-2020 09:51
12-25-2020 09:51
Hi, welcome to the Fitbit Community forums @Samrogers423.
Thank you for all the information you've provided about the inconvenience you've been experiencing with your Versa watch.
Before considering other options, please make sure to check all the necessary requirements and if you already tried all the steps listed here to resolve problems with notifications.
I was able to confirm that this phone model is currently not listed here as a compatible device to sync with the Fitbit app. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch, however, we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility. You can also find other important tips and requirements in this article about the use of the Fitbit app on your Android phone.
Keep me posted.