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Notification service not running on Versa

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‎09-17-2019 04:12 - last edited on ‎09-18-2019 07:57 by Fitbit Moderator

‎09-17-2019 04:12 - last edited on ‎09-18-2019 07:57 by Fitbit Moderator

Hello,

 

restarting phone, reinstalling app and other solutions from forum didn't help. 

Xiaomi Mi 9T, Andoid 9 PKQ1.190302.001, MIUI 10.3.12.0

As this is a new phone, it's much cheaper to buy supported Xiaomi smartwatch, than change the phone to get Versa working. Will wait for week or two.

 

 

Moderator edit: updated subject for clarity

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‎09-18-2019 07:56

‎09-18-2019 07:56

@Andrei-fb welcome to our Fitbit Community! Regarding the notification service issue that you are experiencing with your Versa, I'm afraid that the Xiaomi Mi 9T is not in the supported devices list. This may be the reason why the feature is not working properly.

 

In the meantime, I'd like you to submit a compatibility request in our Feature Suggestions board and people can vote for it. The more votes your request gets, the more chances it will have to be reviewed by our developers.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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‎09-18-2019 07:56

‎09-18-2019 07:56

@Andrei-fb welcome to our Fitbit Community! Regarding the notification service issue that you are experiencing with your Versa, I'm afraid that the Xiaomi Mi 9T is not in the supported devices list. This may be the reason why the feature is not working properly.

 

In the meantime, I'd like you to submit a compatibility request in our Feature Suggestions board and people can vote for it. The more votes your request gets, the more chances it will have to be reviewed by our developers.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎09-18-2019 09:52

In response to JuanJoFitbit

‎09-18-2019 09:52

Thank you, I'll post my suggestion there.

But as I have to buy a new smartwatch after only a year of Versa using I feel a bit disappointed. Was there any caution on the box: "Please check if your phone is supported"?..

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