Notification service not running

[SELVARAJU]

I have an error message in the phone app "Notification service not running. A phone restart is required to re-enable notifications on your tracker". When the phone is re-started, the error remains. My phone is Oneplus 7

This error only recently appeared.

[JuanJoFitbit]

@SELVARAJU welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the notification service is not working.

Please provide a screenshot of the page that shows the error message. You can find the steps in order to learn how to add images to your posts in this thread.

In the meantime, let me know if the error message appears when you open the app or when trying to turn on the notifications.

Looking forward to your response! 

[SELVARAJU]

Thank you for your immediate response.
Herewith I attached screenshot of the error message.
Egarly waiting for your reply.
Regards
SELVARAJU

G

Sent from Yahoo Mail on Android

[JuanJoFitbit]

@SELVARAJU thank you for getting back! However, I'm afraid to say that the screenshot doesn't appear in your post. Please re-send your post with the screenshot attached. Make sure to follow the tips that I shared in my previous post in order to add images to your posts.

See you later! 

[SELVARAJU]

Sent from Yahoo Mail on Android

[JuanJoFitbit]

Hi @SELVARAJU, it seems that your post is blank. Please re-send your post with more details and I'll be happy to follow up.

See you later! 

[SELVARAJU]

Sent from Yahoo Mail on Android

[JuanJoFitbit]

@SELVARAJU I'm sorry for the late response. I'm afraid that your post is blank again. Are you getting any error message when trying to add images to your posts?

[ShanStirrup]

I'm getting the same problem. Also struggling to attach a picture 

[ShanStirrup]

I have a Hauwaei P10 lite. I just bought my fitbit today and have been doing research as to why I can't sync my phone. Iv been trying all day... I see some comments say that Hauwaei doesn't sync. 

[SELVARAJU]

Sent from Yahoo Mail on Android

[werionae]

Same problem here. Seems like everything is working on my OnePlus 7 Pro but unfortunately only for a few minutes and after some time notifications stopped working and in notification section, on the top of the screenit shows "Notification service not working. Restart is require to re enable the notification on your tracker. " in a red box. I tried rebooting my phone several time but i didn't work for me. Only reinstalling Fitbit app can fix this problem, but its only temporary solution for a next few minutes. I am on OxygenOS 9.5.9.

Any advice or tip will be greatly appreciated. Thank you

Edit: It seems disabling battery optimization for Fitbit app fixed this issue. 

[SELVARAJU]

Please explain the solution. How to solve the "Notification service not running". Please help me any one. 

Thanks,

[Kalani92]

Disabling the "battery optimization" also did the trick for me!

Go to Settings --> Battery --> Battry optimization --> Fitbit --> Don't optimize

[HowieLo]

You only get text blocks to type in, you can't link an image in the screen. It doesn't show a panel to gallery or so

[HowieLo]

A shame, it's not working for me 😞

[SELVARAJU]

Same problem repeated again and again. I am very irritated. Kindly the Fitbit solve the above-mentioned problem.

Thanking you.

[AnushkaP18]

Every time I need to uninstall the fitbit app and install it again in order to have the notifications running on my fitbit.

I also tried removing battery optimization feature for the same, but doesn't work!

I have an error message in the phone app "Notification service not running. A phone restart is required to re-enable notifications on your tracker". When the phone is re-started, the error remains. My phone is Oneplus 6

Is there any fix for the same?

Kindly assist.

Thank You

[SunsetRunner]

This problem is on at least 3 threads, my Fitbit app is not optimized for battery. Doesn't fix it.

Long weekend now, so we can't expect a response, but going on past bugs, it could be weeks/months/years before it gets fixed.

It's a major feature of the watch. 

[SunsetRunner]

You don't happen to have Galaxy Buds, do you?