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Notification service not working

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‎05-12-2020 15:21

‎05-12-2020 15:21

Hi, I cannot remember when I last had notifications, my phone and fitbit are all up to date, notifications turned on and the test notification vibrates when initiated. I have a warning at the top of my app screen on notifications saying 'notification service not running. A phone restart is required to re-enable notifications on your tracker' I have tried this numerous times, also shutdown phone and fbit also. Has anyone else had this? Many thanks 

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‎05-12-2020 16:44

‎05-12-2020 16:44

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎05-12-2020 16:54

In response to Odyssey13

‎05-12-2020 16:54

Hey, yes it is on the list. I have a Huawei p30, previously the notifications have worked. 

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