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Notifications Aren't Working on Versa

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‎07-23-2019 07:34 - last edited on ‎07-24-2019 13:31 by Fitbit Moderator

‎07-23-2019 07:34 - last edited on ‎07-24-2019 13:31 by Fitbit Moderator

None of the notifications on my fitbit versa are working anymore. I've tried everything in the FAQ and even uninstalling and reinstalling the apps and restarting my phone and my versa. Neither has seemed to solve this issue. I have a Pixel 3 so not sure what is causing this. 

 

 

Moderator edit: updated subject for clarity

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‎07-24-2019 13:34 - last edited on ‎03-13-2025 07:02 by Fitbit Moderator

‎07-24-2019 13:34 - last edited on ‎03-13-2025 07:02 by Fitbit Moderator

@mothaofdragons, it's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your Versa notifications and thank you for troubleshooting this issue. 

You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-25-2019 07:48

In response to AlvaroFitbit

‎07-25-2019 07:48

I've tried all of these and nothing has worked. I'm still not receiving them to my device. 

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