12-27-2018 23:06
12-27-2018 23:06
I had purchased fitbit versa recently. Not able to configure notifications even after restarting the mobile.
Answered! Go to the Best Answer.
Best Answer12-28-2018 12:30
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-28-2018 12:30
12-27-2018 23:22
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2018 23:22
@Babji is Fitbit Notification Service running or do you receive constant notifications from Fitbit app telling you to reboot the phone to restore tracker notifications? I remember Redmi had this issue I believe.
Best Answer12-27-2018 23:26
12-27-2018 23:26
Best Answer12-27-2018 23:35
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2018 23:35
@Babji does this error message ever disappear?
Best Answer12-28-2018 00:09
12-28-2018 12:30
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-28-2018 12:30
01-24-2019 21:58
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-24-2019 21:58
@Babji did you manage to make it work?
Best Answer01-24-2019 22:02
01-24-2019 22:02
Best Answer01-24-2019 22:39 - edited 01-24-2019 22:40
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-24-2019 22:39 - edited 01-24-2019 22:40
@Babji try restoring Bluetooth connectivity first. Of course everything from my post above applies as well:
The trick here is to not pair in phone Bluetooth settings but rather let the Fitbit mobile app do that.
Additional tips if sync issues persist: If you have Wifi set up, go to Fitbit mobile app and remove it, then sync your Versa. I noticed that it causes issues for me. If you have other Bluetooth devices paired with your phone, forget them. One of them might be causing issues. Also, make sure Always Connected and All day sync are enabled.
I'm assuming you're running 2.85 Fitbit mobile version. When you first posted it must have been 2.84. if the sync keeps failing try rolling back to version 2.84.
Best Answer