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Notifications not clearing on Versa.

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‎03-21-2019 16:35 - last edited on ‎03-22-2019 12:21 by Moderator Alum

‎03-21-2019 16:35 - last edited on ‎03-22-2019 12:21 by Moderator Alum

Have had the Versa for about 8 weeks now.  Having trouble with it not erasing "all" messages.  There are a few messages that are displayed that will not erase under erase all or erase individually. 

 

Does anyone have an answer for this?

 

Moderator Edit: Clarified Subject.

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‎03-21-2019 17:06 - edited ‎03-21-2019 17:09

‎03-21-2019 17:06 - edited ‎03-21-2019 17:09

Hi yep. Restart your Versa 4-5 times in a row by pressing and holding the left and right lower buttons together untill the Fitbit logo shows and release the buttons. This should solve your problem. If these suggestions solved your problem, see my signature.

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‎03-22-2019 12:26

In response to SunsetRunner

‎03-22-2019 12:26

Hello @mnash, I hope you're doing well, it's great to have you on board the Fitbit Community. It's great to see you too @SunsetRunner, thanks for all you help. Smiley Happy

 

I appreciate your participation in the Forums @mnash and for sharing your experience with us. At this moment, as @SunsetRunner  mentioned, please restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This will clear the Notifications. 

 

If you have found @SunsetRunner's post helpful, please mark it as a solution, this will help other members of the Fitbit Community facing the same situation. 

 

Thanks for your patience and understanding, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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