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Notifications not clearing

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Just got my Fitbit and it’s not clearing any of the notifications so I have to restart the watch every day . Is anyone else having this problem ? And what should I do ? Any fixes ? 

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@MsHollyz Known bug. Please reboot your phone and the tracker by pressing and holding the left and bottom right buttons until Fitbit logo appears (for Versa Lite - press the back button for 10 seconds).

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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@MsHollyz Known bug. Please reboot your phone and the tracker by pressing and holding the left and bottom right buttons until Fitbit logo appears (for Versa Lite - press the back button for 10 seconds).

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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@MsHollyz welcome to our Fitbit Community! I'm happy to assist you with the notifications issues that your Versa is experiencing since they'e not clearing. Thank you for restarting your watch before contacting our forums.

 

I'd just like to know if the issue persists or if it got resolved after following the steps that shared @Marrrmaduke.

 

In the meantime, I'd like to share the Versa's manual so you can learn all its features and get the most out of it.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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Hey JuanJoFitbit, 

 

This did help but it was just weird I was having to do it everyday for like 3 weeks straight .. wasn’t sure what to do .. but now it seems to clear right away ! Thanks guys for the help ! 

 

#firsttimefitbituser 

#loveit

 

Thank you for the help ! ❤️

 

 

Moderator edit: merged reply

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@MsHollyz I'm so glad to hear that the information shared above was helpful. Thank you for posting the update here.

 

I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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