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Notifications not working-Versa

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‎05-01-2018 09:19 - last edited on ‎10-20-2021 17:02 by Fitbit Moderator

‎05-01-2018 09:19 - last edited on ‎10-20-2021 17:02 by Fitbit Moderator

Notifications are not coming through. When I go to the notifications in the fitbit app I get a message that says "notification service is not running. A phone restart is required to re-enable notifications on your tracker". At first I thought it was related to an update but in the past week it has happened multiple times in 1 day. It's not even noon yet and I've had to restart my phone twice to re-enable notifications. I have the samsung s8. I had the blaze before and did not have this issue and I am getting a little annoyed by it. Has anyone else had this happen? Any fixes? Because I do not want to restart my phone multiple times a day!

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎05-01-2018 09:51

‎05-01-2018 09:51

Hold the left button down on your Versa until the Screen Wake and Notifications show up on the watch. Check to make sure they are on. 

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‎05-01-2018 20:18

‎05-01-2018 20:18

 You all can try to not use the CLEAR ALL MESSAGE on the watch. I realize everytime i clear the message the notification don't work anymore. and if I don't it work like it should be. Let everyone know if it works

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