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Notifications not working with my Android

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‎05-27-2019 02:04 - last edited on ‎05-28-2019 06:57 by Fitbit Moderator

‎05-27-2019 02:04 - last edited on ‎05-28-2019 06:57 by Fitbit Moderator

So when I first got my watch I had an iPhone and no issues. I've switched to android and cant get my notifications through my watch at all. It says everything is on and synced but still nothing. 

Help.

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎05-27-2019 03:53

‎05-27-2019 03:53

Do you still have your iPhone? If so, make sure that you have removed any link to the fitbit in its bluetooth settings as this could be blocking connection to your new phone.

 

Also, have you checked that your new phone is supported by fitbit at www.fitbit.com/devices ?

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‎05-28-2019 06:55

In response to SteveH

‎05-28-2019 06:55

@Emtfit welcome to our Fitbit Community! I'm happy to assist you with notifications issue that your Versa is experiencing with your Android device.

 

I'd just like to know if the issue persists or if it got resolved after following the advice that shared @SteveH.

 

If you found his post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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