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Notifications won’t sync

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Since the update my Versa won’t Sync with my notifications....I get a message that my blue tooth pairing has failed yet my steps are counted no problem.

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Welcome to the Fitbit Community @PamBod.

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with notifications since the last update. Thank you for letting me know that your steps are syncing without a problem. For the Android users, I recommend checking the following help article with useful information: What should I know about using the Fitbit app on my Android phone? Sometimes a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

 

I'll be around if you need further assistance. 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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