Notifications

[Elaine21]

Not getting notifications 

[Guy_]

Hi,

Something to check, that you aren't in sleep mode or do not disturb mode; Go to Settings and make sure.

Was it working before, what phone do you have, how long have you had the watch?

[Elaine21]

Hey I got my watch yesterday,  and dont seem to be getting any notifications.   I will check what you said but sure both are off

Many thanks x

[Guy_]

Hi, thanks, as its new check its setup ok

In the phone Fitbit App

Click on profile photo [top left]

Device photo [middle left]

Notifications

And verify the top 4 items are correctly defined.

Also visit

App notifications

and select any apps you want to hear from.

[Elaine21]

Its a Fitbit Versa 2.

Thank you for your help, I will check now 😊