One text message will not delete from watch

[jmshowerman]

I have just one text message that has been deleted from my phone but will not delete from my watch.  How do I delete it? I have "cleared all", "mark as read", "opened" and "cleared".  When I do these steps I get a "Reply failed" message. Any suggestions?

[itsmeandreac · Accepted solution]

Same. . . . if you go to settings and "about" choose Shutdown and restart your fitbit.  I had one message stuck as well.  

[jmshowerman]

Yahoo! That worked, its been driving me crazy. Thank you 🙂

[Deb2707]

Thank you.  That fixed the problem.

[tucsonmom]

Where is settings on the fitbit site?  There is no "about"

[tucsonmom]

Oh fixed it went to settings on watch not fitbit app  Oops😀

[AlvaroFitbit]

@tucsonmom I hope you're doing well! Happy to hear that the restart help you solved the issue with the text message stuck on your Versa. Also thank you for clarifying that the restart was done on the device itself as this may help other members in the same situation.

I'll be around.

[tucsonmom]

Sent from my Verizon, Samsung Galaxy smartphone

[Lynda43]

This fixes the problem but the issue keeps coming back. I have to start my watch at least 2 or 3 times per week due to this and various other issues. This is clearly a bug. Is there any plan to fix it so that we don't have to keep restarting the watch?