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Original Fitbit Versa Stopped working

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‎09-05-2023 16:45

‎09-05-2023 16:45

My original Fitbit Versa has been chugging along just fine for years now.  I charged it yesterday evening and it was working fine.  I wore it to bed, like usual, but this morning it appeared to be dead.  No combination of buttons or connecting it to a charger (computer or not) seems to be able to wake it up.  I can see it's not connected to bluetooth on my phone.  Is there some process I'm missing that may be able wake it up?

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‎09-05-2023 16:56

‎09-05-2023 16:56

Oh no.  I don’t know of anything but maybe somebody else can help you like Fitbit support. My Versa stopped working last month and I tried all the instructions given on this forum and by Fitbit support and did not work.  I was offered 35% discount on a new one but will not purchase another one from Fitbit. Hopefully yours will start working again for you.  

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