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Over counting steps

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‎07-27-2018 06:09 - last edited on ‎10-25-2019 20:00 by

‎07-27-2018 06:09 - last edited on ‎10-25-2019 20:00 by

I'm on the 3rd replacement (4 in total) and still having the issue. 1st one I sent back was for overcounting, 2nd was for installation issues, 3rd for overcounting. They didn't even ask for the defective units back! What does that tell you? You are absolutely right, $200 should be worth something. In addition to being on the phone with support, I also sent an email which has gone ignored. I can promise this will be the last Fitbit I purchase and I will continue posting my thoughts on every social media avenue available.  I think Fitbit has been irresponsible and deceitful!

 

 

Moderator edit: subject for clarity

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‎07-27-2018 06:25

‎07-27-2018 06:25

Did you ever set the stride on the ones that were over counting?

Could of solved your problem

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎07-27-2018 06:36 - last edited on ‎10-25-2019 19:59 by

In response to WendyB

‎07-27-2018 06:36 - last edited on ‎10-25-2019 19:59 by

I did.

"Let's not love with words or speech, but with action and truth." -1 John
3:18-

 

 

Moderator edit: personal info removed

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