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Overheated and died

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‎08-09-2019 19:27 - last edited on ‎08-09-2019 19:33 by

‎08-09-2019 19:27 - last edited on ‎08-09-2019 19:33 by

My versa just overheated while on my wrist (that was pleasant) and died..

I bought it May last year...it's never been in water...

 

 

Moderator edit: format

 

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‎08-09-2019 19:50

‎08-09-2019 19:50

Welcome to the Fitbit Community @Rikin78. 

 

I appreciate your participation in the Forums and sharing the issue you experienced. Thank you for providing the additional details. I've sent your case to the Support team so they can get in touch with you and provide a solution. You will receive an email from them soon. 

 

I'll be around if you need further assistance. 

 


 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-09-2019 19:50

‎08-09-2019 19:50

Welcome to the Fitbit Community @Rikin78. 

 

I appreciate your participation in the Forums and sharing the issue you experienced. Thank you for providing the additional details. I've sent your case to the Support team so they can get in touch with you and provide a solution. You will receive an email from them soon. 

 

I'll be around if you need further assistance. 

 


 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-11-2019 16:58

In response to LiliyaFitbit

‎12-11-2019 16:58

Mine has now done the same thing! It started a few months ago,  I followed all the forum recommendations and was able to get it going again though the battery life ability was horrible. Today it  all went stoppep all together. The green light flicker occasionally but the screen is dead. I know it is charged, and I have tried to reset it a few times like I did months ago, but the only reaction I get now is it gets burning hot!  

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