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Pace and HR issues when tracking GPS exercise

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‎07-08-2020 00:54 - edited ‎07-08-2020 00:54

‎07-08-2020 00:54 - edited ‎07-08-2020 00:54

Hi,

 

when I track an exercise using GPS, then click on the exercise on the app to view the details, the pace and heart rate zones aren’t showing details as I’d expect. 

the Pace option frequently shows my ‘fastest’ pace as 2-4 minutes, which sounds unbelievable! The average looks about right though. 

the Heart Rate option shows Not Enough Data every time, except one where I didn’t do anything different when tracking.


I am using a Fitbit Versa and syncing to the app on an iPhone SE (2020), but had the same problem on an iPhone 7. I have tried restarting the phone and Fitbit, and deleting and reinstalling the app. 

 

is anyone able to help?

 

thanks! 

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