Period tracker missing from Versa 2

[Heatherraebinx]

My period tracker is missing from my Versa 2 watch and there's no option in the settings to add it back. It's been gone for two days. Is anyone else having this issue and have you fixed it? It's still showing up in the Fitbit app. 

[LizzyFitbit]

Hi @Heatherraebinx. Welcome to the Community. I'm sorry for the delay.

Thanks for bringing this to my attention and confirming that the Female Health Tracking is displayed in the Fitbit app. Just to double check, on your Versa 2 go to the clock face, swipe up to open the Today app, scroll all the way down, tap on Settings and make sure there is a check mark for Period.

If you see the check mark or if the Period option isn't displayed, please restart your watch and sync regularly with the Fitbit app to get this stat on your watch.

Keep me posted.

[LNR24]

Having same issue with versa. Have restarted and shutdown several times, and period tracking still does not show as option to display on today. Help

[Mrenner]

I have done what you suggested and it is still not showing up on my watch. What should I do?

[LizzyFitbit]

Hi @Mrenner. Welcome to the Community Forums.

Thanks for joining this thread and trying the suggestions from my post. I'm sorry that the Female Health Tracking tile is still not showing up on your watch and to work on this together, let me recommend to reconnect your watch to your account by doing the following:

1. Go to the Bluetooth settings on your phone and remove the Versa 2 from the list.
2. Turn off the Bluetooth on your phone and any other device that isn't in use.
3. Make sure the Fitbit app is updated.
4. Turn on the Bluetooth only on your phone and open the Fitbit app.
5. Tap your profile picture > Set Up a Device > Versa 2 > replace device.
6. Follow the onscreen instructions.

Once your watch is connected and syncing, open the Today app on your watch by swiping up and check your stats one more time.

Keep me posted.

[Mrenner]

Thank you it worked! 👍😁

[LizzyFitbit]

Hi @Mrenner. I hope you're doing well.

You're welcome and I'm glad the steps posted above worked for you. This is definitely great news and I hope you continue enjoying the experience. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and find tips to achieve your goals.

See you around! 😊