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Phantom Alerts and Not tracking Exercise

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‎07-25-2019 20:57

‎07-25-2019 20:57

All of my problems started once I switched out my versa band for one I bought on Amazon. My Versa right before midnight will randomly vibrate. No notification on the screen. My Versa now doesn’t track when I workout. I’ve tried turning my Versa on and off and I adjusted my exercising to detect after 10 minutes of activity since that’s the lowest setting. And still I have problems. The only thing I can think of is me changing my band but that should t cause it right??? Please help!!!

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‎07-26-2019 01:49

‎07-26-2019 01:49

Hi @djelleel That does sound rather weird. Have you tried changing back to the original Versa band? If thay doesnt fix it (which I kind of doubt) try restarting it several times and try a Factpry Reset (settings app on the watch and scroll down to About)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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