help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problem about adding music

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-18-2019 21:51

‎12-18-2019 21:51

The watch doesn't connect to wifi when not charged. However, I cannot reach the back button( which makes me unable to go back to previous page after ensuring that my watch is connected to wifi) and open the music app to initialize the matching. Anyone knows how to solve this problem?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-19-2019 02:54

‎12-19-2019 02:54

I'm having this same problem.  I connect to Wifi and click back arrow button to download music and it says wifi setup.  

Best Answer
0 Votes