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Problems with the free 3 month trial of premium

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‎09-20-2019 01:47 - last edited on ‎07-25-2023 04:20 by Moderator Alum

‎09-20-2019 01:47 - last edited on ‎07-25-2023 04:20 by Moderator Alum

Hi there. I just purchased my Versa 2 special edition and activated my 3 free month trial of premium. I'm still unable to access the features of it. Has anyone else had this problem? Everything still shows as locked.

 

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3 REPLIES 3

‎09-22-2019 07:10

‎09-22-2019 07:10

I am in the same boat. Just got mine less than a week ago and the code is not working.

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‎09-24-2019 01:39

In response to BogusBikes

‎09-24-2019 01:39

I already cancelled my renewal. I was in email and phone correspondence with fit bit explained my problem now they aren't answering me. Guess I wont be needing the premium features.

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‎04-21-2020 05:37 - last edited on ‎07-25-2023 04:20 by Moderator Alum

‎04-21-2020 05:37 - last edited on ‎07-25-2023 04:20 by Moderator Alum

I tried to activate 3 monts trail for premium, but insted it imidialty activate montly fee (and I paid for it, without activating trail). It is really bad aproach for a company to be a trickster. I cancel for a next month subscription. And probably I am not going to use it ever again!...
Please be carefull regarding premimu trail. 

 

I am using Fitbit Ionic.

 

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