Problems with the versa, syncing and re connecting

[Leannegemma_xox]

Bought the versa as my 1st fitbit had it a week and loved it but the past 2 days it will not sync at all! 

I've tried the troubleshooting tips they didn' work I got to reluctantly deleting the device and reconnecting it and losing my 2 day data, but now I can't even reconnect it to my phone at all. Seems to be a Bluetooth issue.

What am I supposed to do now? Considering sending it back is this an option? 

[Suskia]

I purchased the Versa and now it wont sync at all, its apparently a Bluetooth problem??? Seriously i have tried everything to sort it out, does anyone else have this problem?

[LJCBZD]

Having the same problem. Was working fine - then wasn’t syncing and can’t reconnect to wifi. Will let you both know if I resolve. Very disappointed. 

[Suskia]

Thank you so much that will be much appreciated and if i find a solution i
will do the same x

[LJCBZD]

I rebooted my IPhone and it worked! Pretty simple. 

[Suskia]

Hi thank you for that i just did that and it worked too many thanks

Sent from my iPad

[desc]

I cant get notification  from phone to fit bit ready to and it back

[Suskia]

I had the same problem initially, switched it off put it back in its box ready to send back, i was sent instuctions on how to sort it out so took it out of box and it was working even before i tried what i was told to, so not sure it just sorted itself out and have had no issues since, its awesome