help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problems with versa lite

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-18-2021 09:20

‎01-18-2021 09:20

Hi

 

My versa is having a number of issues. It started by not recording heart rate and now cannot hold a full charge longer than 5 hours. I have done a full factory reset, switched on and off multiple times and there are no flashing lights. The fitbit I have was a replacement for a faulty one less than a year ago. 

 

Thanks michelle

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-18-2021 11:03 - last edited on ‎09-08-2024 08:07 by Fitbit Moderator

‎01-18-2021 11:03 - last edited on ‎09-08-2024 08:07 by Fitbit Moderator

Hi, if this is a recent issue, check the firmware version, it may be because of an upgrade.

Probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

Best Answer
0 Votes