Profile picture

[Betsy65]

I have had a Fitbit account for many years along with a profile picture. I was given a Versa 2 at Christmas, but I did not set up the watch and start using it until the beginning of January.  Now I am reading the manual and it states that in order for me to do certain things on the watch that I need to go to the today tab and then my profile picture. My profile picture does not appear on my watch. How do I transfer my picture from the app to my Versa 2 now that the watch is set up?

[JohnnyRow]

1.  If you don't show a profile pic on Today tab of the app, it's just the round icon at top left, probably with a stock dummy pic in it.

2.  Did you use the same account/email to set up the Versa 2 that you were using before?  If so, you should still get the same profile pic.

[Betsy65]

Hi JohnnyRow,

I see the picture on the app, but it does not show on my watch.

[JohnnyRow]

Anything that refers to Today tab and profile pic is referring to phone app.

Please provide details if there is something that does not explain.

[Betsy65]

Thank you so much. I was obviously overlooking that part of the statement.