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Really fitbit??? Device not found?

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‎09-19-2019 07:21 - edited ‎09-19-2019 07:21

‎09-19-2019 07:21 - edited ‎09-19-2019 07:21

Every single day... device not found.
I've found that restarting my phone will solve the problem... for most of the day, and then the same thing again the next day. 
Come on Fitbit, please get this fixed.
I've bought numerous Fitbit products over the years (7 trackers,3 scales-plus I've had more than a couple of those replaced that were not functioning properly) and honestly, while I love the product features, these constant issues are getting really old.

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5 REPLIES 5

‎09-19-2019 08:11

‎09-19-2019 08:11

For me, sometimes instead of rebooting my phone, just turning phone's bluetooth off and back on resolves that quicker.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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0 Votes

‎09-19-2019 11:57

‎09-19-2019 11:57

My Versa Lite stopped syncing yesterday on my Samsung Galaxy S9.  Nothing I have read and tried has resolved the issue.  More and more users are posting by the hour with similar if not exact same problem.

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‎09-22-2019 07:57

In response to JohnnyRow

‎09-22-2019 07:57

I tried that, tried turning the Versa off, I even reinstalled the app, the
only thing that works for me is a phone reboot 😞
Thank you for the suggestion though!
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‎09-22-2019 08:06

In response to Skyybluepurple

‎09-22-2019 08:06

Have you tried this https://youtu.be/a91CDZh3LlQ

FIX For Sync Problems With FITBIT Trackers With Android Devices
FIX For Sync Problems With FITBIT Trackers With Android Devices
youtu.be/a91CDZh3LlQ
Fitbits available from affiliate links: Amazon Local: https://amzn.to/3rF0pfz Ebay UK: http://ebay.us/4Wx9Ji Ebay US: http://ebay.us/8F2PO4 Ebay CA: http://ebay.us/j4IN14 Ebay AUS: http://ebay.us/sckxhC Fitbit trackers can be a pain to get working on Android devices, sometimes they just work ...
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‎09-23-2019 05:38

In response to JEG62

‎09-23-2019 05:38

Thank you 🙂 I hadn't seen this, but all of my settings were already as he
suggested when I checked.
This problem only started for me after an update a couple of weeks ago- and
there was a new update day before yesterday, and today my fitbit did
connect without me having to restart, so MAYBE (hopefully!) Fitbit fixed
whatever was causing it 🙂
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