help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Recognising Activities

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-22-2019 09:01

‎10-22-2019 09:01

I'm not sure if I'm correct in believing that the Versa (2) should auto-track activities, but it does not seem to recognise my walking (for 15+ minutes) and I would rather not do this manually. On the whole it seems very very slow to sync data to the app on my phone. Any tips? Only had the watch a day and it's disappointing me.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-22-2019 09:15

‎10-22-2019 09:15

Hi @tom10399 , go to https://www.fitbit.com/consent on your computer and you'll get the dashboard. On top of the screen you'll see the settings icons, press that and choose "settings". On the left side of the screen you see from top to bottom: your name - devices and then Versa 2. Press this and you get the settings of your Versa 2. On the 6th position you will see "automatically recognize activities" and it should be enabled. Press the "On" message and you will see which activities are automatically recognized and after how long. You can change the duration of f.i. walk from 15 to 10 min or 20 min, you can also ignore some activities. Regards kuzibri

Best Answer
0 Votes