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Red cross mark while setting up

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‎09-10-2019 11:13

‎09-10-2019 11:13

I have tried setting up my versa but not able to do it.Also getting red cross mark on screen. Tried 30 times and using multiple smart phones but no progress.Please help.

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‎09-10-2019 13:06 - edited ‎09-10-2019 13:25

‎09-10-2019 13:06 - edited ‎09-10-2019 13:25

Hi, regarding the red cross during installation, see this link: https://community.fitbit.com/t5/Versa-Smartwatches/red-X-during-setup-installation/td-p/3467437. When this link does not solve your problem, see this link: https://community.fitbit.com/t5/Versa-Smartwatches/Versa-showing-a-red-X/td-p/3071363. Regards kuzibri

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