07-24-2020 16:48
07-24-2020 16:48
We have done a full restart, a factory reset and a firmware update but red light is still always on and HR not working. Battery draining much quicker than normal.
This was a replacement, my first one stopped working completely.
07-25-2020 01:45
07-25-2020 01:45
Hi @Willmarsh12 You will need to contact Customer Support again I'm afraid. I hooe they are able to help you.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.