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Remove device from app on one computer & keep on another

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‎10-09-2019 17:57

‎10-09-2019 17:57

We have two devices, a Versa and an Alta HR. We have the fitbit program installed on two different computers. Both devices show up on the programs. Although we have bluetooth on the one computer neither device wants to sync. I finally got the Versa to sync on the one computer. Is there any way to remove the one device from one of the computers yet not lose any of the data?

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‎10-09-2019 23:17

‎10-09-2019 23:17

Hi @RealGomer, good to see you in the community.

 

Removing the device from any of the apps will remove it from your account. The best thing to do is just uninstall the app from the device you don't wish to use it on, this will remove the Fitbit application from the device but won't remove you Fitbit (device) from your account. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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1 REPLY 1

‎10-09-2019 23:17

‎10-09-2019 23:17

Hi @RealGomer, good to see you in the community.

 

Removing the device from any of the apps will remove it from your account. The best thing to do is just uninstall the app from the device you don't wish to use it on, this will remove the Fitbit application from the device but won't remove you Fitbit (device) from your account. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer