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Remove last Versa 2 firmware update

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‎08-03-2022 08:34 - last edited on ‎12-18-2022 13:25 by Fitbit Moderator

‎08-03-2022 08:34 - last edited on ‎12-18-2022 13:25 by Fitbit Moderator

The most recent firmware update has bricked the batteries of the Versa 2. There should be an option to remove a firmware update or there should be a new firmware update that fixes this issue.

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‎08-06-2022 10:06 - last edited on ‎07-27-2024 06:23 by Fitbit Moderator

‎08-06-2022 10:06 - last edited on ‎07-27-2024 06:23 by Fitbit Moderator

Hi @shell.13.23 -  firmware updates are delicate especially if interrupted and there is no recovery feature to complete the update or go back .

But first make sure that the symptoms correspond. Have you tried restarting the watch How do I restart my Fitbit device? 

You can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support, they may take you through a factory reset, though this might not work, depending on the watch state.

Author | ch, passion for improvement.

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