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Removed Versa from account while locked.

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‎05-06-2019 00:46 - last edited on ‎05-07-2019 04:53 by Moderator Alum

‎05-06-2019 00:46 - last edited on ‎05-07-2019 04:53 by Moderator Alum

I could not able to pair again my device because it was locked due to wrong passcode attempt kindly provide solution to unlock my device..

 

Moderator Edit: Clarified Subject.

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‎05-07-2019 04:57

‎05-07-2019 04:57

Hello @Karthicmaddy thanks for joining the Fitbit Community, it's great to have you on board. 

 

I appreciate your participation in the Forums and for reporting this situation to us. At this moment I have reached our Support Team and it seems you have already created a case based on this situation and have recently replied to our team. Please wait for their reply, I'm sure they will be more than happy to continue assisting you with this.

 

Thanks for your patience and understanding, if there's anything else we can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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