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Replacement Versa firmware update

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‎03-07-2020 00:44 - last edited on ‎03-08-2020 15:36 by

‎03-07-2020 00:44 - last edited on ‎03-08-2020 15:36 by

I just got a replacement tracker today and as I was setting it up, I realized the firmware was outdated (still on 32.33.1.30). How can I have my fitbit tracker software updated otherwise? There is not pink button in the fitbit app.

 

 

Moderator edit: subject for clarity

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‎03-08-2020 15:35

‎03-08-2020 15:35

Welcome to the Fitbit Community, @louishkhk. 

 

I appreciate your participation in the Forums and sharing your concern about updating the firmware on your replacement watch. Thank you for providing the additional details. Currently, there isn't a way to force a new firmware. You can only begin to download the firmware once it has been pushed out to you. Just keep the app up to date and once it's available to you, go ahead and download it. 

 

I could see that you got in touch with our Support team about this and that they were able to assist  you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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