help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Replacement taking too long

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-18-2018 18:06

‎07-18-2018 18:06

I've been waiting for 3 weeks now and I still haven't received a confirmation email on when my watch will be mailed to me. It's under warranty and everytime I call cs I get no help besides "it's going to be 5-7 business days. I am extremely dissatisfied and disappointed.

Best Answer
0 Votes
1 REPLY 1

‎07-18-2018 19:55

‎07-18-2018 19:55

I have heard they are extremely popular, so thinking they are on back order from the factory. 

Give them a shout back as the squeaky wheel gets the grease. 🙂

 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer
0 Votes